Help Center
Everything you need to know about AuraLogical. Can't find your answer? Contact us directly.
We offer a wide range of hair and beauty supplies including virgin hair bundles (Brazilian, Peruvian, Mongolian), lace closures and frontals, full lace wigs, braiding hair (X-Pression, Darling), hair care products, and styling tools. Our catalog updates weekly with new arrivals.
Most vendors save 30-40% compared to retail prices. For example, a Brazilian Body Wave bundle that costs ₦65,000 at the market costs ₦45,000 through us. If you spend ₦200,000 monthly, you could save ₦60,000-₦80,000 every month.
Yes. We work directly with trusted suppliers at Trade Fair and Alaba markets. We verify quality before accepting deliveries. If you ever receive a product that doesn't match the description, we'll replace it or refund you.
Join our Telegram bot (@AuraLogical_bot) and send /products to see the current week's catalog with wholesale prices. Prices update every Monday based on supplier availability.
Simply message our Telegram bot with what you need: "I want 2 Brazilian Body Wave 22" and 1 HD Closure." We'll confirm availability and price, then add it to your order. You can modify or cancel anytime before the weekly deadline (Friday 6pm).
Orders are ready for pickup every Monday at your chosen hub (Lekki, Yaba, or Ikeja). You'll get a notification Sunday evening with your pickup time slot. Can't make Monday? We can hold your order until Wednesday.
Yes! For Abuja, Port Harcourt, and Kano vendors, we ship via trusted logistics partners. Delivery takes 2-3 business days and costs ₦3,000-₦5,000 depending on order size. Pay on delivery available.
For urgent needs, contact us directly. We maintain a small stock of popular items at each hub for same-day pickup, though prices may be slightly higher than pre-orders.
We accept cash or bank transfer on delivery. You inspect your order first, then pay. No upfront payment required. For large orders (₦500K+), we may request a 30% deposit.
No minimum for founding members! Order 1 bundle or 100, you get the same wholesale price. After we reach 1,000 members, standard membership may have a ₦50,000 monthly minimum.
We can hold your order for up to 3 days (Wednesday). After that, it goes back to stock and you'd need to reorder. Contact us if you have special circumstances.
For trusted members with 3+ months history, we offer a "Flex Pay" option: pay 50% on pickup, 50% within 7 days. Ask your ambassador about eligibility.
Simply join our Telegram bot (@AuraLogical_bot) and complete the onboarding. The first 1,000 members get free lifetime access. You'll see a "Founding Member" badge on your profile.
Pods are groups of 5-20 vendors who support each other. You're matched with vendors in your area and niche. Share tips, celebrate wins, hold each other accountable for posting content, and split bulk orders when needed.
We support vendors in Abuja, Port Harcourt, and Kano with shipping. You still get access to all content ideas and can join virtual pods. We're expanding to more cities soon!
Founding members: no need, it's free forever! Standard members (after 1,000): cancel anytime, no questions asked. You'll keep access until your current billing period ends.
Our team is here to help. Reach out via Telegram for the fastest response.